I can’t log in to my affiliate account. I forgot my password; what should I do?

If you've forgotten your password, simply follow these steps:

1. Go to the Affiliate Login page.
2. Click on Forgot Password.
3. Enter your registered email address and follow the prompts to reset your password.

Once you've created a new password, you should be able to log in to your affiliate account.

⚠️ Important: The Affiliate Portal uses separate login credentials from your Client Portal. Make sure you’re entering the correct email and password registered for the Affiliate Portal specifically.

If you're still unable to access your account after following these steps, please contact your Account Manager, the Customer Success team at service@axi.com or the Affiliate Team for assistance.