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Which portal do I use to manage my clients and sub-partners?

Clarifies that client and sub-partner management stays in the IB Portal (FYNXT) or Affiliate Portal (Cellxpert), while the new Client Portal is for managing your own accounts, funding, withdrawals and transfers.
Updated 6 days ago

You manage your referred clients, sub-partners, deposits and day-to-day partner activity in your partner portal, not in the Client Portal. Please contact your Account Manager if you are having trouble accessing your portal login credentials.

Which portal do I use?

  • Introducing Broker (IB): the IB Portal (FYNXT).

  • Affiliate and Hybrid Partner: the Affiliate Portal (Cellxpert).

What can I do in the new Client Portal then?

In the new Client Portal, you manage your own accounts - you can fund, withdraw and transfer across your rebate and trading accounts, and manage your own trading accounts. To view your clients and sub-partners, continue to use the IB Portal (FYNXT) or Affiliate Portal (Cellxpert).

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