This guide outlines how to apply for Professional (non-retail) client status with Axi.
Axi App:
Use the menu to navigate to the “Upgrade to a Non-Retail client” tab. This option will be displayed only if you are eligible for the upgrade.
Client Portal:
To begin your application for reclassification as a Professional client, please click the “Trade as a Professional” banner on your dashboard.
The system will then provide you with information on what Professional (non-retail) client status means, including:
Reduced regulatory protections compared to Retail clients
Responsibilities associated with Professional client status
Wholesale Client
You must satisfy at least one of the following:
Net assets of at least A$2.5 million, or
Gross income of at least A$250,000 in each of the last 2 financial years
Sophisticated Investor
You must satisfy at least one of the following and pass the Sophisticated Investor Exam:
Trading Experience - At least 20 trades per quarter for any 4 quarters in the last 3 years, each of those quarters with a minimum of A$500,000 notional value or
Work Experience - At least 1 year as a financial sector professional in a role requiring knowledge of the transactions or services Axi provides.
Professional Investor
You must satisfy at least one of the requirements under section 9 of the Corporations Act, including:
An Australian Financial Services Licensee, or
Control of at least A$10 million in gross assets, or
A listed entity, or a related body corporate of a listed entity, or
A foreign entity that would qualify under one of these requirements if established in Australia, or
Any other section 9 requirement.
Note: By selecting this option, you confirm that you meet these criteria. Verification will take place at a later step.
Depending on the non-retail client category that best describes your investor profile, you must provide specific supporting documents for verification.
Wholesale Client — Evidence Upload Requirements
Upload an Accountant’s Certificate as supporting evidence.
Sophisticated Investor — Evidence Upload Requirements
Complete the Sophisticated Investor Form and upload the completed document. You can also find the forms in PDF format at the end of this FAQ.
Provide evidence of either relevant trading experience or relevant work experience.
If you are unsure what qualifies as relevant experience, click the highlighted link on the page for further guidance.
Professional Investor — Evidence Upload Requirements
Complete the Professional Investor Form and upload the completed document. You can also find the forms in PDF format at the end of this FAQ.
Upload the required supporting evidence.
If you are unsure what qualifies as supporting evidence, click the highlighted link on the page for further guidance.
Note: Only factual documentation is required for verification. Files must not exceed 2 MB and must be in JPG, JPEG, PNG, or PDF format.
Once submitted:
You will be returned to your dashboard.
Your application status will be displayed as “Under Review”.
Our team will review your documents and notify you once the review is complete.
Once approved, your account will be automatically updated to Professional client status.
IMPORTANT: After you submit your application, you will no longer be able to edit or make changes to the information or documents provided. The option to resubmit your application will not be available after submission. The “Upgrade to a Non-Retail Client” option will also no longer be displayed in your Profile menu while your application is under review.
Once your application is approved, your accounts will be affected as follows:
Existing Axi trading platform accounts:
No changes will be made to your account. Your existing Axi trading account will remain the same and will be upgraded to Professional client status.
Existing MT4/MT5 accounts: The process depends on the trading platform:
MT5: Your existing retail MT5 account can be upgraded to Professional client status without closing the account.
MT4: Your existing retail MT4 account must be closed before a new Professional MT4 account can be opened.
New MT4/MT5 accounts:
Any new account opened after Professional client approval will be created under Professional client status, provided the client meets the applicable criteria and has received approval from the relevant team.
