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CFDs and Margin FX are leveraged products that carry a high level of risk to your capital. Trading is not suitable for everyone and may result in you losing your initial investment. You do not own, or have any rights to, the underlying assets. Read our <a href="https:https://www.axi.com/au/legal-documentation">PDS</a> and <a href="https://www.axi.com/au/legal-documentation/target-market-determination">TMDs</a>.

About Axi

Getting Started

Trading Platform: MetaTrader 4

Trading Platform: MetaTrader 5

Trading Platform: Axi Trading Platform (Mobile App)

Find FAQs covering everything related to your account, including document requests, account maintenance, and how to close your account.

My Axi Account

Margin and Leverage

Find all the essential information and resources you need to navigate and trade across our wide range of markets with confidence.

Markets

Trading Platform Troubleshooting

Learn about our partnership options and how they work.

Partnerships

Discover how our range of powerful trading tools can elevate your trading experience.

Trading Tools

Whether you're using a live or demo Axi account, our FAQs guide you through the features of each account type, helping you maximize its potential.

Trading Accounts

Payments

Client Portal

Axi Trading Platform Guide

MCP Management and Claude

Why has my account not been verified?

Can I change my account type?

How long does it take to verify my account and get login details?

Can I open an Axi account in any country?

What documents do I need to open an account?

Can I use my residence card to verify my account?

Why can't I see my country on the list to open an account?

Which types of identification are accepted?

If I close my account, can I apply for a new one using the same email address?

What should I do if my identity check fails?

What should I do if I can’t upload documents via the Client Portal?

I haven't received the email confirming that my trading account was opened. How can I find my trading account details?

How do I register and open an Axi trading account on the Axi website?

Why can't I apply for a new trading account?

How many trading accounts can I have?

How to open an MT4/MT5 trading account in the Client Portal?

How to open an account using the Axi Trading Platform app?

How can I request an additional trading account?

Can I register an MT4/MT5 account via the Axi app and then log in to the Client Portal with the same credentials?

Common reasons why an Axi account application may be rejected, which decisions are final, and what to do if you can reapply.

Why was my registration rejected — and what can I do?

What to do if you did not receive a Welcome Email after creating your Axi account.

I didn't receive my Welcome Email — can I still log in?

I already have an Axi account — what are my options?

Learn how to apply for Professional (non-retail) client status with Axi, including eligibility requirements, supporting documents, and the application review process. This guide also explains what happens to your trading accounts after approval and the key changes to be aware of before submitting your application.

How can I apply to become a non-retail client?

Can I place a trade when the market is closed?

How do I Iearn to trade?

What is a contract for difference (CFD)?

What are spreads, pips, points, ticks and lot sizes?

Does Axi offers fixed spreads?

Can I trade micro and mini lots with Axi?

Can I place trades via e-mail or phone?

What are the nature and risks of trading CFDs?

What is STP, ECN and OTC trading?

What trading strategies are allowed?

What types of trades can I place? What are market orders, pending orders and limit orders?

What trading platforms can I use to trade?

Does Axi have low spreads?

Can I open trade positions over the weekend/holidays?

I can't remember my account number and can’t log in to my account. What should I do?

What is a base currency?

When are major economic news announcements made?

Does Axi offer bonuses or special promotions?

Getting Started

Setting up an Account

How to start trading with Axi

Bonus and Promotion