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Setting up an Account
Why has my account not been verified?Can I change my account type?How long does it take to verify my account and get login details?Can I open an Axi account in any country?What documents do I need to open an account?Can I use my residence card to verify my account?Why can't I see my country on the list to open an account?Which types of identification are accepted?If I close my account, can I apply for a new one using the same email address?What should I do if my identity check fails?What should I do if I can’t upload documents via the Client Portal?I haven't received the email confirming that my trading account was opened. How can I find my trading account details?How do I register and open an Axi trading account on the Axi website?Why can't I apply for a new trading account?How many trading accounts can I have?How to open an MT4/MT5 trading account in the Client Portal?How to open an account using the Axi Trading Platform app?How can I request an additional trading account?Can I register an MT4/MT5 account via the Axi app and then log in to the Client Portal with the same credentials?Why was my registration rejected — and what can I do?I didn't receive my Welcome Email — can I still log in?I already have an Axi account — what are my options?How can I apply to become a non-retail client?