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CFDs and Margin FX are leveraged products that carry a high level of risk to your capital. Trading is not suitable for everyone and may result in you losing your initial investment. You do not own, or have any rights to, the underlying assets. Read our <a href="https:https://www.axi.com/au/legal-documentation">PDS</a> and <a href="https://www.axi.com/au/legal-documentation/target-market-determination">TMDs</a>.

About Axi

Getting Started

Trading Platform: MetaTrader 4

Trading Platform: MetaTrader 5

Trading Platform: Axi Trading Platform (Mobile App)

Find FAQs covering everything related to your account, including document requests, account maintenance, and how to close your account.

My Axi Account

Margin and Leverage

Find all the essential information and resources you need to navigate and trade across our wide range of markets with confidence.

Markets

Trading Platform Troubleshooting

Learn about our partnership options and how they work.

Partnerships

Discover how our range of powerful trading tools can elevate your trading experience.

Trading Tools

Whether you're using a live or demo Axi account, our FAQs guide you through the features of each account type, helping you maximize its potential.

Trading Accounts

Payments

Client Portal

Axi Trading Platform Guide

MCP Management and Claude

Managing Payment Methods in the Client Portal

Can I remove or change my e-wallet address in my account?

Learn how to remove or delete a saved cryptocurrency wallet from the Axi Client Portal, including steps to manage payment methods and confirm wallet deletion.

How can I remove/delete a crypto wallet from the Axi Client Portal?

Learn how to add a cryptocurrency wallet in the Axi Client Portal, including selecting the crypto coin and network, entering the wallet address, and important wallet matching requirements to avoid failed withdrawals or loss of funds.

How can I add a crypto wallet via the Axi Client Portal?

Learn how to update your credit card expiration date in the Axi Client Portal, including steps to manage saved cards, avoid payment errors, and update expiring card details for deposits and withdrawals.

How can I update my credit card expiration date?

Learn how to manage bank accounts in the Axi Client Portal, including adding or removing bank accounts and updating banking details by registering a new account.

Can I update my bank account via the Client Portal?

Learn how to add and verify a bank account in the Axi Client Portal, including required banking details, accepted bank statement documents, verification timelines, and bank account status meanings.

How do I add a bank account via the Axi Client Portal?

Learn how to remove or delete a saved credit or debit card from the Axi Client Portal, including Return to Source (RTS) withdrawal requirements and steps to manage saved payment methods.

How can I remove/delete a credit/debit card via the Axi Client Portal?

Learn how to remove or delete a saved bank account from the Axi Client Portal, including Return to Source (RTS) withdrawal requirements and steps to manage saved bank accounts.

How can I remove/delete a bank account?

Why Multi-Factor Authentication (MFA) is required each time you add a crypto wallet, including when adding multiple wallets during the same login session.